How to Buy Gemstones:

  1. Select the desired Gemstone by mentioning the Title / Gemstone Code.
  2. When you have determined the choice, please contact by phone / Whatsapp / Email.
  3. Make payment.
  4. Payment by BANK transfer on behalf of the Company “Mahaputra Globalindo” Group as the owner of BatuPermataOnline.com and payment via PayPal (www.PayPal.com).
  5. After the payment is complete, please confirm with us, so that your Gemstones are immediately sent to your address.
  6. After delivery of your Gemstone package, Next, the TIKI receipt number will be informed, ETC., J&T of your package.

Payment:

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Gemstone Package Delivery:

  1. We use the delivery service J&T, TIKI, ETC., and POS Indonesia. Global Mail priority for superior service.
  2. Standard delivery time is 3 – 4 days and all packages are fully insured.
  3. All Gemstones in stock ready to ship in time 24 hours and delivery can be done Monday to Saturday, not including holidays.
  4. When the Gemstone package is damaged, Please Reject and we will reimburse all the costs of your loss.
  5. For the cost of the Gemstone package delivery service “For free”
  6. For Gemstone Boxes are given in “For free”

Gemstone Package Returns:

  1. Gemstone returns are easily done in our online shop.
  2. All Gemstones have a period 7 inspection day, which starts on the date the package was received.
  3. All Gemstones can only be returned during this period.
  4. Please call or contact us to return Gemstones and state the title or code of the Gemstone in question.
  5. The buyer's payment refund is made after the Gemstone package is received by us.
  6. Buyer's Fund 100 % returned without being charged by us.

Security and Warranty:

  1. BatuPermataOnline.com keep buyer information confidential.
  2. All Gemstone collections at BatuPermataOnline.com are guaranteed authentic.
  3. We make sure you always get what you pay for. Our staff carefully inspect and measure all Gemstone collections here.
  4. Every Gemstone in BatuPermataOnline.com is a natural gemstone created by the earth. We do not deal in synthetic gemstones or diamonds.
  5. We include a Gemstone CERTIFICATE to guarantee the authenticity of the Gemstone.
  6. We guarantee 100 % your money back guarantee, when the Gemstones and diamonds we sell are not suitable or synthetic stones / processed.

Gemstone Certificate:

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